Monday March 25, 2013
I was able to get all of his appointments made. I talked with Dr S's office and the earliest they could schedule us was April 3rd!! I begged and pleaded to get us in sooner and explained a little about Aaron. The nurse is going to talk to Dr S and Aaron's other drs to see if they can just add him to the schedule this wee. I hope they can!!
I had to get a prescription filled for Vimpat (seizure med) and that was a nightmare. I went to our regular pharmacy where I was told I had a n illegal script. The pharmacist was rude. I was trying to explain to her that he had just been released from he PICU and he needed his morning dose of this med. She said she couldn't help me. I asked if she could call the hospital or his neuro and get it straightened out. She finally agreed. After she got it straightened out she informed me that they did not have enough in stock and that I would need to go to a different location to get it filled. She called the other pharmacy and made sure that they had enough in stock and she was told they did. I went to the other location and the girl at the window said "i don;t know what you are talking about I didn't talk to anyone on the phone" as she chomped on her gum and rolled her eyes. told her that the pharmacist had just talked to someone here in the last 5 minutes and she said "I told you i didn't talk to anyone on the phone" I started getting hot I was so mad. I asked her how many people were working and she shrugged her shoulders and said "2" I told her to go and ask the other person. Really?? You are in charge of counting pills and filling meds but you couldn't figure that one out? Makes me a little nervous to get my meds filled here. So the other one says "Yeah I talked to her" and she pulled him up on the computer. She walks overt to the shelf comes back and says "We don't have enough to fill your order" I ask her if she can just give me enough to get through the day and order some more,. She laughs and says "NO" By this time I am beyond frustrated with these two little girls. I can't believe that they fill prescriptions. I ask her why she told them she had enough and she just shrugs. She tells me the 4 other locations and says I can try one of them. Let me get this straight. I am just supposed to drive around town to the other locations hoping that they have this med n stock?? I ask her if she will call and she tells me she can't. I am about to have a meltdown. I don't ask her I TELL her that she is going to call the other location and ask. She told them she had it I am here and now she is saying she doesn't. She is going to help me out. Finally she calls after repeatedly telling me that she is not supposed to call other locations. WHATEVER. She find some at the other location and I go there too pick it up. Finally I have his meds 2 hours later. I get home to find out that they are going to add Aaron to the list on Thursday.!!YIPPEE!!
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